Curious to know exactly how we will be delivering those beauties? Take a look at the FAQ below. Can't seem to find what you were looking for? Send us an e-mail or a text. We love to help!
At this time, we are only able to offer free shipping over $150 to major urban areas.
Great question! We have the perfect answer. At Plantsome we've developed a special box for shipping plants. This box will protect the soil from falling out of the pot. It also makes sure your plant stays snug and well protected from forces on the box such as dropping or tipping over. We have a very low incident rate because of this box but accidents happen. Send us a text or e-mail if you are not satisfied with your delivery and we will make it right.
Our small but mighty team does their best to get your green amigos packed and ready to go as soon as possible! Please expect between 3-5 days for processing before our team ships out your order. You will receive a tracking code with an expected delivery date as soon as your package is with the courier.
We get a lot of questions about plants being in a box for extended periods of time. Please know that plants are resilient and have no problem being in transit for 7 full days. Most plants will even still be fine after two weeks!
Please note that fulfillment times may be longer during peak periods such as Black Friday or Christmas, or due to weather conditions.
Nobody likes waiting, especially if one of your green amigos hit a snag on his way to you! Surge volume at the post office or the occasional sorting issue at a sorting facility may delay your shipment for a little bit but your plants will typically be absolutely fine in their Plantsome box. Most of our green amigos can spend 6 days in their box without any issues and a few days beyond that typically isn't an issue either. Rest assured: if you are not happy with the condition of your plant upon arrival, let us know and we promise to make it right!
Yes and no! We can only ship to one address per order but we can create custom orders for business customers! Plants make a great gift to new hires or as a thank you gift to colleagues or business relations. We would love to help you bring some more green into peoples lives!
