Privacy Policy for Plantsome App

Effective Date: 1st of August 2025
Last Updated: 5th of August 2025

1. Introduction

Welcome to Plantsome ("we," "our," or "us"). This Privacy Policy explains how Plantsome Retail Ltd., a company based in Lynden, Washington, United States of America, collects, uses, and protects your information when you use our mobile application (the "App") available on iOS and Android platforms.

We are committed to protecting your privacy and ensuring you have a positive experience using our App. This policy applies to all users of the Plantsome App, whether or not you create an account.

2. Information We Collect

2.1 Information You Provide

Account Information (Optional): If you choose to create an account, we collect:

Your email address
Your city location (to provide accurate plant care recommendations based on local climate data)

Plant Information: Information about your houseplants that you add to the App, including plant types and care schedules.

2.2 Information Collected Automatically

Analytics Data: We use Google Analytics to collect anonymized usage data to improve our App's functionality and user experience.

Error Logs: We use Sentry to collect non-user-specific error logs to identify and fix technical issues.

Device Information: Basic information about your mobile device necessary for the App to function properly.

3. How We Use Your Information

We use the information we collect to:

Provide personalized plant care reminders (watering, fertilizing, and future care notifications)
Calculate care schedules based on your local climate data and plant species requirements
Enable account functionality (if you choose to create an account)
Sync your plant data across devices (for account holders only)
Improve our App's functionality and user experience
Send push notifications about plant care needs
Diagnose and fix technical problems

4. Data Storage and Security

Your data is stored securely using Supabase for account and database management. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

If you use the App without creating an account, your plant data is stored locally on your device only.

5. Data Sharing and Third-Party Services

We do not sell, trade, or share your personal information with third parties for their marketing purposes. We use the following third-party services solely for App functionality:

Supabase: For secure account and database management
Google Analytics: For anonymized usage analytics
Sentry: For error logging and debugging (non-user-specific)

6. Your Rights and Choices

6.1 Access and Portability

You can access your personal information through your account settings (if you have created an account).

6.2 Correction

You can update your account information at any time through the App.

6.3 Deletion

You can request deletion of your account and all associated data by contacting us at hello@plantsome.com.

6.4 Opt-Out

You can use the App without creating an account
You can disable push notifications through your device settings
You can uninstall the App at any time

6.5 Regional Rights

For European Users (GDPR): You have the right to:

Access your personal data
Rectify inaccurate personal data
Request erasure of your personal data
Object to processing of your personal data
Data portability
Lodge a complaint with a supervisory authority

For Canadian Users (PIPEDA): You have the right to:

Know why your information is being collected
Access your personal information
Challenge the accuracy and completeness of your information
Know who has access to your information

For California Users (CCPA): You have the right to:

Know what personal information is collected
Know whether your personal information is sold or disclosed
Say no to the sale of personal information (Note: We do not sell personal information)
Access your personal information
Request deletion of your personal information
Equal service and price, even if you exercise your privacy rights

7. Children's Privacy

We do not impose age restrictions on our App. However, we do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us at hello@plantsome.com.

8. Data Retention

Account Data: We retain your account data as long as your account is active or as needed to provide you services.
Analytics Data: Anonymized analytics data may be retained indefinitely for improving our services.
Local Data: If you don't create an account, your data remains only on your device and is deleted when you uninstall the App or perform a hard reset.

9. International Data Transfers

As a Canadian company serving users in North America and Europe, we may transfer your data across borders. We ensure appropriate safeguards are in place for any international data transfers in compliance with applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Plantsome Retail Ltd.

8421 Bob Hall Rd.
Lynden, WA
United States of America
Email: hello@plantsome.com

12. Consent

By using the Plantsome App, you consent to the collection and use of your information as described in this Privacy Policy.